Rudy Project RX warranty
Warranties applicable to Rudy Project prescription lenses. The official document is available as a PDF.
⬇ Download the warranty (PDF)Manufacturing defects
Rudy Project will replace any lenses with manufacturing fault. Credit will be issued upon check of the defective lenses by Rudy Project.
Coating warranty
Diamond Coat and Hard Coating are warranted for a period of two years. This warranty is limited to a one-time replacement of the defective product with one having the same characteristics. Damage due to improper care and handling is not covered. The Rudy Project Quality Dept. determines the cause of the defect (defective material or improper care).
Scratched lenses
Hard Coating is always included with Rudy Project Rx lenses. Although it provides superior resistance, it cannot prevent scratches or damage in case of crashes, grinding or contact with abrasive material. Scratches may affect Laser, Multilaser and Racing coatings more than other tints. Rudy Project is not responsible for damage resulting from improper use and care. Any evaluation is made by the Rudy Project Quality Dept.
Warranty against lens breakage
EXCLUSIVELY ImpactRX 2 Black, 2 Red, 2 Laser Black, 2 Laser Brown, 2 Laser Red and 2 Laser Purple lenses are GUARANTEED AGAINST BREAKAGE. In case of breakage, the lenses must be returned to the Rudy Project laboratory to exclude any cause resulting from improper use.
Progressive lens warranty
In case of non-fitting, the purchased lenses will be replaced with a new pair with different characteristics or with a pair of single-vision lenses. This warranty is valid within 60 days from the shipping date.
Photochromic lens warranty
Photochromic pigments of Rudy Project RX lenses are guaranteed for two years only in case of total lack of activation. Due to a different manufacturing process, the filter category may differ from the plano lenses described in the catalogue. Activation is affected by environmental conditions such as temperature and altitude: the stronger the UV radiation, the faster the activation. Like all organic materials, photochromic pigments age with UV exposure, not with the number of activations.
Take care of your Rudy Project eyewear
- Do not leave your glasses face down; put them in their case when you are not wearing them.
- Clean your glasses regularly with mild detergent and cold water; dry them with a soft, clean cloth.
- Avoid any contact with acetone, ammonia, glue, setting lotion, solvent, chain oil, fragrance, sprays, suntan cream, insecticide and household cleaning products.
- After exposure to sea water, rinse lenses and frames with fresh water to prevent oxidation and corrosion.
- Do not leave your glasses in a hot environment (for example on a car's dashboard).
- Do not use them in the sauna.
For a claim, contact your optician or Audace Lunettes, Rudy Project's distributor in Canada. — rudycanada@audacelunettes.com · 1-866-922-9208